Our contact details
Name: Molly Christodoulou
Email: [email protected]
The type of personal data we collect
We currently collect and process the following information:
- Name, email, phone number, address (for customers who purchase on the website)
- Name, email (for people who contact us via email)
- Name, email (where you sign up to the newsletter)
- IP address (via Google Analytics)
How we get the personal information and why we have it
Where you contact us, purchase from us or sign up to the newsletter, your personal information is provided directly to us.
Your IP address information is logged automatically via Google Analytics whenever you visit this website.
We do not share your personal information with anyone.
We use the information that you have given us in order to legally comply with tax regulation, contact you, send you the newsletter, or analyse our website performance.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent (those who contact us or sign up to the newsletter).
(b) We have a contractual & legal obligation (personal information from those who purchase from us).
(c) We have a legitimate interest (for Google Analytics data).
How we store your personal information
Your information is securely stored in the UK. Google Analytics data is stored on their servers.
We keep purchase information for six tax years, as required by UK law. All other information is kept for two years. We will then dispose your information by deleting it.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
